Frequently Asked Questions

Everything you need to know before your African adventure begins.

Planning a safari should feel exciting from the very first conversation. Here are some answers to help you understand how Adventis works and what you can expect when planning your journey with us.

About Adventis

1. What is Adventis?

Adventis is a South African travel company specializing in bespoke luxury African safari experiences, adventure, cultural connection, and purposeful travel.

We bring together extraordinary destinations, exceptional properties, meaningful experiences, and trusted local expertise to create journeys tailored to you. Our philosophy is simple: luxury and meaning can hold equal value, and one journey has the potential to touch many lives.

Discover our journeys

2. Where does Adventis organize trips?

We curate journeys throughout Africa, including South Africa, Botswana, Namibia, Zimbabwe, Zambia, Tanzania, Kenya, Rwanda, and Uganda, as well as selected Indian Ocean Islands.

Whether you're dreaming of a family safari, an extraordinary couples' escape, an adventurous getaway, a team-building retreat, a student adventure, or a journey with a deeper purpose, we'll help you discover the possibilities.

Explore further: A Plethora of Ways to Experience Africa

3. Who is Adventis best suited for?

Adventis is for travelers who value luxury, exceptional experiences, and personal service, while seeking deeper connection with the world around them and opportunities to give back along the way.

We work with families, couples, individuals, groups, and faith communities. Every journey is shaped around the people taking it, their interests, their pace, and what matters most to them.

Planning Your Journey

4. How does the planning process work?

Every Adventis journey begins with a conversation.

First, you'll share a little about yourself, your travel companions, and the experience you're imagining. We'll explore your interests, preferences, budget, and travel dates before developing ideas that align with your vision.

From there, we'll work with our trusted African travel experts to curate a personalized itinerary, refine the details, and coordinate the arrangements for your trip.

You bring the dream. We'll help bring it to life.

5. Can you create a completely customized itinerary?

Absolutely. No two families, couples, or travelers are alike, and your journey shouldn't feel like everyone else's.

We consider your interests, accommodation preferences, budget, travel pace, special occasions, and the experiences you want to share. Whether you prefer an intimate safari lodge, extraordinary wildlife encounters, cultural experiences, a team building itinerary, or time to simply relax, we'll tailor the journey around you.

Our sample itineraries are there to inspire you. They are starting points, not fixed packages.

Check out our blog: Your Africa, Your Way: Finding the Perfect Journey for You

6. How far in advance should I book?

For the best choice of luxury lodges and accommodations, we generally recommend planning six to twelve months ahead, especially for peak safari seasons, school holidays, and popular wildlife experiences.

Some exclusive properties book out even earlier. However, if you're planning a last-minute adventure, get in touch. We'll explore what's possible based on your dates and preferences.

7. Can you accommodate children and multi-generational families?

Absolutely. We understand that a successful family safari needs to offer something for everyone, from exciting wildlife encounters to moments of relaxation and activities that keep younger travelers engaged.

We'll help identify properties and experiences suited to your children's ages, your family's interests, and your preferred pace. We can also consider family-friendly room configurations, child-specific activities, and practical travel arrangements.

For multi-generational trips, we aim to balance shared experiences with opportunities for everyone to enjoy the journey in their own way.

Consider: How Old Should Kids Be For An African Safari?

Pricing and Added Value

8. Does booking through Adventis cost more than booking directly?

Our aim is to give you exceptional value without charging more than the lodge's direct rate for the same stay and inclusions.

Through our industry relationships and preferred partnerships, eligible bookings may also include added benefits such as complimentary nights, room upgrades, lodge credits, breakfast, activities, or special experiences.

These benefits vary by property, travel dates, availability, and booking conditions. We'll explain which benefits apply to your itinerary before you confirm.

9. How much does an Adventis safari cost?

The cost depends on your destination, travel dates, accommodation choices, number of travelers, length of stay, and the experiences included.

Luxury African safaris can range from more accessible options to highly exclusive, once-in-a-lifetime experiences. Rather than offering a one-size-fits-all price, we work with your budget to explore suitable options and help you understand what your investment includes.

The best place to start is by sharing your approximate budget and what you'd love your journey to look like.

10. Is there a fee for planning my trip?

Any planning fees, where applicable, will be explained clearly before you proceed. The details depend on the scope and complexity of your request, and we'll discuss them with you at the outset.

Our first conversation is an opportunity to get to know one another, understand your vision, and explore how we can help.

11. What is included in my trip price?

Your inclusions will depend on the itinerary we create. A safari may include accommodation, meals, game drives, selected activities, transfers, and other arrangements.

International flights, travel insurance, visas, gratuities, drinks, and certain optional experiences may be excluded unless specifically stated.

You'll receive a detailed itinerary and quotation outlining the inclusions, exclusions, payment terms, and applicable conditions before you confirm your arrangements.

Safety and Travel Logistics

12. Is it safe to travel on safari in Africa?

Many African destinations offer wonderful safari experiences, but safety considerations vary by country, region, season, and activity.

We work with experienced local partners who understand their destinations and can help coordinate appropriate accommodation, transfers, activities, and practical travel arrangements. We'll also encourage you to review relevant travel advisories and ensure you have suitable travel insurance.

Our goal is to help you feel informed, prepared, and comfortable as you plan your adventure.

13. Do I need vaccinations or malaria medication?

Health requirements and recommendations depend on your destinations, travel dates, medical history, and planned activities.

Some safari regions are malaria areas, while others offer malaria-free experiences. If malaria avoidance is important to you, let us know at the beginning so we can explore suitable destinations and routes.

We recommend consulting a qualified travel health professional well before departure for current vaccination, malaria prevention, and other health advice.

Want to plan a malaria-free family safari? What Is the Best Malaria-Free Safari Experience for Your Family?

Also check out one of our suggested itineraries: 11-Day Malaria-Free South African Family Safari Adventure

14. Can you arrange airport transfers, flights, and activities?

Yes. We work with an exclusive destination management company (DMC), Africa Tour, whose team of African travel experts helps coordinate the arrangements that bring your itinerary together.

Depending on your itinerary, we can arrange airport transfers, domestic flights, charter flights, guided activities, excursions, and other travel arrangements through our trusted partners.

We'll bring the different elements together into a cohesive itinerary, helping you move between destinations with greater ease.

15. Do you offer travel insurance?

We recommend that every traveler arrange appropriate travel insurance before departure. Your policy should reflect your destination, planned activities, and personal circumstances, and may include medical emergencies, evacuation, trip cancellation, interruptions, and baggage protection.

We work with Bryte, a South African travel insurance provider. For clients departing from South Africa, we'll include a travel insurance option in your quotation.

If you're departing from another country, we'll recommend that you arrange suitable cover through a provider available to you.

We'll also encourage you to review your cover carefully, including any exclusions that may apply to safari activities or adventure experiences.

Purposeful Travel

16. Can my trip make a positive difference?

We believe travel has the potential to reach far beyond the people taking it.

Adventis seeks opportunities to support initiatives that care for vulnerable families and children, strengthen communities, and protect wildlife and nature. We also aim to work with partners whose values align with responsible tourism and meaningful local impact. Explore our Mission.

Through our own giving commitments and the partners we choose, we hope each journey can contribute to a wider ripple effect of positive change.

We also encourage our clients to explore the causes we support. If a particular initiative resonates with you and you'd like to contribute, you're welcome to support it directly. Every act of generosity has the potential to create another ripple of positive change.

Discover more: The Ripple Effect: How Your Generosity Can Change Lives in Africa

17. Do you organize mission trips or faith-based travel?

We welcome individuals and groups who want to incorporate faith, ministry, and service into their travels.

Rather than operating mission projects ourselves, we connect travelers with trusted local organizations and partners who can help bring their vision to life. We then coordinate the travel arrangements around the purpose of your visit and can add safari excursions if requested.

Whether you're planning a church group trip, a service experience, or a personal journey of faith, we'll work with you to explore the possibilities.

Ready to Begin?

18. What happens during my first conversation with Atalia?

Your first conversation is a chance to connect, share your ideas, and explore what your journey could look like.

You'll have the opportunity to discuss your interests, travel companions, budget, dates, and any questions you may have. There's no need to have everything figured out before we speak.

You can choose a phone or video call, whichever feels most comfortable.

Your story is unique. Let's create a journey around it.

Ready to start planning?